Wholesale FAQ
This page is the complete guide to buying from B&D Liquidators. It covers everything about our two inventory areas: pallet inventory and mystery boxes. It explains how checkout works, how freight quoting works for pallets, how standard shipping works for mystery boxes, payment methods, pickup rules, and the most common questions buyers ask before placing an order.
Two Inventory Areas
We sell two different types of inventory. They are separate on purpose because the checkout and fulfillment process is different. If you know what you want, use the buttons on this page to go straight to the correct inventory area.
Pallet Inventory: Wholesale inventory sold by the pallet or truckload. Freight is quoted at checkout after you select the pallets you are buying. Wire transfer only unless otherwise specified.
Mystery Boxes: Standard online checkout for a shippable product. You click the mystery boxes button, choose your mystery boxes, and check out like normal online shopping. Card payments are accepted for mystery boxes with standard shipping.
Important: Pallet orders and mystery box orders are handled separately. Mystery boxes are not combined with pallet freight shipments.
Pallet Buying
Pallet inventory is designed for wholesale buyers who want to purchase inventory in bulk. Buyers can purchase one pallet, multiple pallets, half loads, or full truckloads depending on available listings. The key concept is simple: you choose the pallets first, then freight is quoted at checkout based on the number of pallets you selected and your destination.
How do I buy pallets?
Browse pallet inventory, add the pallets you want to your cart, then proceed to checkout. Freight is quoted at checkout after you select the pallets you are buying and enter delivery details.
Can I buy one pallet?
Yes. You can buy one pallet or multiple pallets depending on inventory availability.
Can I buy half loads or full truckloads?
Yes. The system supports one pallet, half loads, and multiple full truckloads based on what you select. Freight quoting and shipment options scale based on the amount of pallets you are buying.
What does “buy by the pallet” mean?
It means pallet inventory is sold as full pallets. Pallet listings are not sold as individual items. If a listing ever has a special exception, it will be clearly stated on that listing.
Do you allow mixed pallet orders?
Yes, when available. Buyers can mix pallet categories in a single order. Freight is then calculated at checkout based on the combined selected pallets and delivery requirements.
Freight Quoting for Pallet Orders
Freight quoting is quoted at checkout after you select the pallets you are buying. Freight depends on the amount of pallets you are buying and the delivery requirements you choose. This is why freight is quoted at checkout using your actual order.
When do I see the freight price?
You see the freight quote at checkout after you have selected the pallets you are buying and entered the delivery information.
Why can’t you quote freight before I choose pallets?
Freight depends on what you are buying. The number of pallets, pallet type, weight, and total shipment size changes the freight cost. That is why you choose the pallets first and then freight is quoted at checkout based on your order.
Do pallet prices include freight?
No. Pallet prices do not include freight. Freight is quoted at checkout after you select the pallets you are buying.
If I add more pallets, does freight change?
Yes. Freight is calculated based on the amount of pallets you are buying. Adding or removing pallets can change the freight quote.
Payment for Pallet Orders
Pallet orders are wholesale transactions. Pallet orders are wire transfer only unless otherwise specified. Mystery boxes are the product line that uses standard card checkout.
How do I pay for pallet orders?
Wire transfer only unless otherwise specified.
Do you take card payments for pallets?
Pallet orders are wire transfer only unless otherwise specified. Mystery boxes accept card payments.
What happens after I place a pallet order?
Pallet orders move to scheduling after payment confirmation. Freight delivery or pickup scheduling depends on the order and delivery method selected.
Pickup in Knoxville, Tennessee
Pickup is available in Knoxville, Tennessee for buyers who schedule ahead. Pickup is by appointment only. If you arrive without scheduling ahead, we cannot guarantee staff will be available.
Where are you located?
Knoxville, Tennessee.
What are your pickup hours?
Monday through Friday, 9 AM to 4 PM, by appointment only.
Do you allow walk-ins?
No. Pickup is appointment only. If you arrive without scheduling ahead, we cannot guarantee staff will be available.
How do I schedule pickup?
Call or text 810-434-8474 to coordinate pickup scheduling. Text is the fastest way to get help.
Mystery Box Buying
Mystery boxes are separate from pallet inventory. Mystery boxes are purchased with standard online checkout. You click the mystery boxes button, shop mystery boxes, and check out like normal online shopping. Card payments are accepted for mystery boxes. Mystery boxes ship with standard shipping.
How do I buy mystery boxes?
Click the mystery boxes button, choose your mystery boxes, and check out like a normal online product. We accept card payments for mystery boxes and ship using standard shipping.
Do mystery boxes require freight quoting?
No. Freight quoting at checkout applies to pallet orders. Mystery boxes use standard shipping.
Can I combine mystery boxes with pallet orders?
No. Pallets and mystery boxes are handled separately and are not combined into one order or shipment.
Mystery Box Shipping
Mystery boxes ship using standard shipping. The checkout process is designed to feel like normal online buying. Mystery boxes use card checkout and standard shipping. Pallets use freight quoting at checkout and wire transfer only unless otherwise specified.
How are mystery boxes shipped?
Mystery boxes ship using standard shipping.
Do you accept card payments for mystery boxes?
Yes. We accept card payments for mystery boxes with standard shipping.
Help and Support
If you still have questions after reading this page, call or text 810-434-8474. Text is the fastest way to get help. For pallet questions, include your destination ZIP and what pallets you are looking at. For mystery boxes, include that you are asking about mystery boxes.
Do you sell liquidation pallets?
Yes. We sell pallet inventory by the pallet or truckload. Freight is quoted at checkout after you select the pallets you are buying.
Do you sell mystery boxes?
Yes. Mystery boxes are sold separately and can be purchased with normal card checkout and standard shipping.
Where do I shop mystery boxes?
Shop mystery boxes inventory here: https://www.mysteryboxesnow.com
How do I get an instant freight quote for pallets?
Choose the pallets you are buying first, then proceed to checkout. Freight is quoted at checkout based on selected inventory and delivery requirements.
Do you take card payments?
Card payments are accepted for mystery boxes. Pallet orders are wire transfer only unless otherwise specified.
Are you located in Knoxville, Tennessee?
Yes. We are located in Knoxville, Tennessee. Pickup is by appointment only Monday through Friday 9 AM to 4 PM.
Do you allow walk-ins?
No. Pickup is appointment only. If you arrive without scheduling ahead, we cannot guarantee staff will be available.
What number do I call or text?
810-434-8474.
If you have questions that are not answered here, call or text 810-434-8474. Text is the fastest way to get help. Use the inventory buttons above to go directly to the inventory area you want.